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LEION limited warranty

This limited consumer warranty is provided by LEION. This limited consumer warranty (the “Warranty”) covers defects and malfunctions in the new LEION product(s) it accompanies (the “Product”). The Warranty continues for one (1) year from the date of receiving your Product(s) (the “Limited Warranty Period”). However, if you purchase the Product from within the EU or EFTA, the Limited Warranty Period shall be two (2) years.This Warranty is not available to products that were purchased from any source other than LEION or an authorized dealer. This Warranty is valid only with proof of purchase that clearly shows the purchase date. If you send us a Product without valid proof of purchase, then we reserve the right to return the Product to you at your cost, subject to prepayment, or, if such costs are not prepaid, we will keep the Product for thirty (30) days for your pick-up.This Warranty is limited and not applicable to any lens scratches. If your Product is defective or malfunctioning, we will either repair or replace that Product, or update software or services, so that the Product performs substantially in accordance with the Warranted Functionality. In some cases, we may instead refund the purchase price paid for the Product. Your remedy under this Warranty will be the repair, replacement or refund of the Product as determined by LEION, however we will honour your preference for a repair or replacement unless it is impossible or disproportionate for us to do so.This Warranty applies only to those countries to which LEION ships and supports. Please visit us at leion.llvision.com for information about the countries LEION supports and to get helpful service and contact information. The scope of technical support offered by LEION consists of helping to diagnose and resolve problems with defects in the Product.How to make a warranty claimIf you encounter any issues with your product, please contact customer service to obtain and submit the form for warranty service. Unless specifically stated elsewhere in this Warranty, to make a warranty claim, you need to return your Product to LEION or to the authorized dealer from which the product was purchased, together with your proof of purchase.If your warranty claim is deemed to be valid, and we find a defect or malfunction covered by this Warranty, we will replace or repair the Product so it provides the functionality warranted. Subject to your rights under any local laws, if we determine that a Product should be replaced, the replacement may be a new, refurbished, or a re-manufactured Product. Save for your rights and remedies available under your local laws, the provision of a repaired or replacement product does not restart or otherwise extend the Limited Warranty Period. If we determine, in our sole discretion, that none of the listed means are reasonable to correct a defect or malfunction, then we may refund to you the price you paid to purchase the Product. We may not return the original Product to you. If your warranty claim is not deemed to be valid, then we reserve the right to return the Product to you at your cost, subject to prepayment, or, if such costs are not prepaid, we will keep the Product for thirty (30) days for your pick-up before it is disposed of.It is your responsibility to remove any data by restoring the product to factory settings before the product is returned to LEION or an authorized dealer.We cannot guarantee that we will be able to repair the Product without risk to or loss of data, and any replacement product will not contain any of your data that was stored on the original Product.LEION is not responsible for any loss of data whatsoever except where such loss is caused by our failure to use reasonable care and skill. We will not be liable for any loss of data caused by your failure to comply with the terms of this limited warranty.The Limited Warranty Period is extended by a duration equal to the time during which we had the Product in our possession for performance of the Warranty, as described above.Limitations and ExclusionsThis warranty does not cover, and LEION is not responsible for: delivery or installation, or labor charges for setup of the product and/or adjustment of customer controls on the product. Damages caused by misuse, abuse, accidents, fire, theft, disappearance, misplacement, fluctuations and power surges, connections to improper voltage or incorrect electrical line voltage, viruses, malware, reckless, willful or intentional conduct or neglect. Damages caused by servicing the product which has not been pre-authorized by LEION. Damages caused by usage that is not in accordance with the product instructions/documentation. Damages caused by failure to follow the product instructions/documentation or failure to perform cleaning or preventive maintenance. Damages caused by the combination of the product with other non-LEION branded products, accessories, parts or components or use of products, equipment, systems, utilities, services, software, parts supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by LEION that damage the product. Signal issues, reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems. Any equipment or components that were not included in, or with your product as originally sold.This Warranty does not include any specific guarantees that the Product will be error-free, or regarding uptime or continued availability of data security features of software or online accounts, that any software, firmware or online sites will function uninterrupted or error-free. To the extent prohibited by any applicable law in any other country, this Warranty is void if a Product is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover).